Return and Refund Policy

At CLYNOVA BOXING, customer satisfaction is our top priority. Please read our Return and Refund Policy carefully before making a purchase.

1. Return Eligibility

  • We accept returns within 7 days from the date you receive your order.

  • To be eligible for a return, items must be:

    • Unused, unworn, and in the same condition as received

    • In the original packaging

    • Accompanied by proof of purchase (order number or receipt)

Items that do not meet these conditions may not be accepted for return.

2. Exchange Policy

  • We offer exchanges within 10 days from the date you receive your order.

  • Exchanges are subject to product availability.

  • If the requested exchange item is unavailable, a refund will be issued instead.

3. Non-Returnable Items

Certain items may not be eligible for return or exchange, including but not limited to:

  • Items damaged due to misuse, improper handling, or normal wear and tear

  • Items returned after the allowed return or exchange period

4. Return Process

To initiate a return or exchange:

  1. Contact our customer support team within the eligible time frame.

  2. Provide your order number and reason for return or exchange.

  3. Our team will provide return instructions once your request is approved.

Unauthorized returns may not be accepted.

5. Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method.

6. Refund Processing Time

  • Refunds typically take 5–10 business days to appear in your account after approval.

  • Processing times may vary depending on your bank or payment provider.

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Original shipping fees (if any) are non-refundable.

8. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

  • We will arrange a replacement or refund at no additional cost.

9. Contact Information

For any questions regarding returns, exchanges, or refunds, please contact us:

CLYNOVA BOXING
📞 Phone: 352-383-3279
📧 Email: contact@clynova.store
🏢 Address:
Zenix Insurance LLC
2901 Simms St C
Hollywood, FL 33020
United States